Endpoint visibility and control for better helpdesk operations

Ninja’s unified approach to IT service management minimizes time spent on manual tasks, centralizes systems management, and drives radical helpdesk efficiency.

Take remote control of endpoints

Perform device tasks without interrupting end-users

Deploy software, scripts, and remediations with one click

Investigate tickets with real-time endpoint data

Automate ticket management

Resolve tickets faster

Get your end-users back to work faster by providing agents with 360° visibility and a suite of remote management tools to more efficiently resolve incidents, solve problems, and complete tasks.

Deliver a better IT experience

Ninja gives agents live device data and incident context so end-users have fewer questions to answer and get their issues resolved faster – often without their work being interrupted.

Reduce inbound tickets

Ninja proactively identifies endpoint issues so they can be addressed before impacting end-users and provides a platform to automatically remediate issues so tickets are never created.

Key features

Fast, flexible ticketing for IT teams

Faster ticket resolution times via automation

Live device inventory

One click remote access

Stealth remediation tools

Integrated documentation

MHE helps IT helpdesks get more done

Automate tickets and tasks

NinjaOne enables you to automate repetitive, time-consuming, or error-prone tasks so you can focus on more complex issues.

Get the tools you need

Ninja includes a whole suite of tools your agents can use to complete tasks and remediate incidents remotely – often without interrupting end users.

Manage everything

Manage any endpoint and support any end-user, anywhere from Ninja’s centralized management console.

Perform tasks faster

Ninja makes agents more efficient with a modern, intuitive interface that puts all your decisions, tools, and tasks in one place and cuts out extra clicks.