Have you been stuck with your current technology architecture merely because changing it will require hardware infrastructure that can't fit within the financial plan? Or because you still have a few months left on your license and it wouldn't make sense to let that go to waste?
Enterpreneurs and technology architects are faced with challenges on all fronts that are proving that agility is a key driver in choosing your technology stack.
Luckily, most technology vendors have been adjusting, and some of them have predicted such radical shifts in all production, protection and offense realms of the cyber world, and services have started shifting from supporting on-premise functions only, to being cloud-based, delivering the same functionality to any environment, anywhere with the right configuration.
Managed Services as a solution for the talent gap.
Managed Services, and Managed Security Services are both trending terms in the Middle Eastern technology markets. The sudden surge in demand for tech talent has created a talent gap that cannot be covered with just attractive compensation. An attractive employment package is no longer the driver for the decision of professionals as tracks grow more and more diverse.
Managed Services and Managed Security Services bridge such a gap by eliminating the need for highly specialized personnel to be available on-prem constantly, in case something defies the predictions. Let alone the competition between vendors that has pushed each of them to develop their own eco-system, which resulted in an additional -sometimes required- learning path for the professional individual.
While the diversity in professional tracks and available solutions ultimately serves the end-user. The ability to operate such solutions as designed and intended relies on multiple factors, most of which are not in the hands of the stakeholders. Talent matching, training and development are a few of those challenges, and at the end of the day, it is still a gamble whether or not the selected talent will present the ability to grow along the business as expected or not.
Managed Service providers naturally have higher and more dense exposure to various technologies and eco-systems, making them a valuable contributor when integrating additional modules into your technology stack.
Managed Services and ROI Optimization:
Another argument with technology is the return on investing in such solutions. The challenge with infrastructures, platforms and similar assets is that their presence is almost always perceived in a binary fashion. They are either there, or they are not. Therefore, trying to represent the ROI in a continuous curve will result in an over-estimated returns with arguable accuracy. On the other hand, when a component fails, the risks and losses can be rather accurately quantified.
Most of the time, investing in tech is driven by saving yourself a headache down the line. Think of it like that fancy on-premise data center some companies have. They keep pouring money into upgrades and scaling, but eventually, the cloud starts looking very tempting. Why? Because moving some services there makes good financial sense – it keeps costs down when transactions grow and stops those sudden upgrade-related spikes from biting you in the budget. So, in a way, it's both a smart prediction to avoid future costs and a preventative measure to stop the cash from bleeding out.
It is often challenging for technlogy decision makers to quantify the depth and breadth of benefits that are enabled when leveraging more recent technology solutions. Everyone is focused on speed and reliability. And while those might be the core focal points of the business-minded. Data integrity, security, business continuity, and risk and threat mitigation are the invaluable focal points for the security-minded.
On another note, most technology solutions used to be offered in device and license bundles. As-a-Service models has set an amazing example of how lighter-asset solutions present boundless opportunities for advancement and less friction when scaling. A model which is now being adopted within more fields for the sake of protecting data and nurturing ideas to fruition.
Being billed as-a-Service in a cybersecurity solutions means completely new ROI graphs for business owners and decision makers. Upgrades are a click of a button away, licensing is recurring on a much smaller scale, with cancel-anytime policies in most solutions, and best of all, heavy assets and physical hardware are fading away.
Managed Service Providers as proactive contributors:
Today's businesses are data-intensive. Every data type is attractive to a certain group of adversiaries. Organizations that find themselves needing to collect data for smoother and more personalized service delivery often feel obliged to install a highly capable security team to safeguard mission critical assets.
Having a proactive contributor to your organization's technology team ultimately serves for a better security posture, among a number of other benefits:
Reduced risk of cyberattacks and data breaches
Faster detection and response to security incidents
Improved compliance with industry regulations and data privacy laws
Enhanced protection of sensitive data and intellectual property
Lower costs associated with security breaches and remediation
Managed Services currently offered by MHE:
MHE is constantly expanding its solutions offering. As of today, our team is helping multiple organizations in running and securing their technology infrastructure. With a focus on security and protection, MHE's currently offering the following solutions in Managed format:
Managed Firewall Services come in 2 suites:
Essential Protection Security Suite:
With the addition of Comprehensive Anti-Spam and Capture ATP with RTDMI, this bundle is capable of stopping both known and unknown threats. Capture ATP is a cloud-based, multi-engine sandbox designed to identify and block never-before-seen and zero-day attacks at the gateway.
Advanced Protection Security Suite:
This bundle is capable of stopping unknown threats at scale. The management capabilities offered with Network Security Manager (NSM) Cloud Management and NSM Cloud Reporting are game-changing for environments with multiple units. NSM delivers a single console for managing every SonicWall firewall in an environment, including the ability to deploy a standard configuration to all units. NSM also helps with keeping firmware up to date — saving hours spent addressing each appliance individually and the worry that a missed appliance could serve as an entry point for attackers. These efficiency gains free admins up to focus on more important tasks, such as preventing threats and addressing attacks when they do occur. Regardless of which bundle is chosen, end customers will have access to 24/7 support, including firmware updates, hardware replacement and a world-class online support portal.
Are you seeking support with choosing, running, scaling or securing your technology infrastructure? If you're looking for a contributor to help your team with ITSM and technology-related decisions, get in touch with our team today to learn more about all of MHE's Managed Services.